Crowne Plaza Vientiane
by the TopOfHotel team
Crowne Plaza Vientiane is the one place in Laos that delivers the full global-brand 5-star standard — first Executive Club Lounge in the country, an infinity-edge pool and the Indochine restaurant, on a business-district site within an easy walk of Patuxai.
Crowne Plaza Vientiane is the one place in Laos that delivers the full global-brand 5-star standard — first Executive Club Lounge in the country, an infinity-edge pool and the Indochine restaurant, on a business-district site within an easy walk of Patuxai.
In-Depth Review
Rooms and decor
Walk into the lobby of Crowne Plaza Vientiane and it reads as a genuine international 5-star straight away — high ceilings, a warm white palette set against patterned wood, and soft lighting tuned to feel premium from the first step. The tower opened in 2018 and holds 198 rooms and suites, a high-rise on Khounboulom Road that has become a landmark of the business district. Entry rooms start around 32 sqm, noticeably bigger than the Vientiane average, done in a contemporary cream-and-brown scheme with Lao textile patterns worked into the bedrunners and cushions — small touches that keep you in Vientiane rather than an anonymous chain. Many rooms face east toward Patuxai in the distance, while the Club Floor and top-floor suites open onto a panorama of the city that's especially good at sunset. The Crowne Plaza king beds are known for being soft, and a lot of reviews back that up. Bathrooms split the tub and the rain shower, with a tub from Club level up, and stock This Works bath products from the UK. Wi-Fi is fast and free on every floor, and the air-con is cold and quiet enough that you barely hear the street.
Food and amenities
The real heart of the place is the Executive Club Lounge, billed as the first in Laos, open only to Club Floor guests on a high floor with a city view. It pours good coffee and tea all day, lays out an afternoon tea of pastries and English-style scones, then runs an evening cocktail hour from 17:30 to 19:30 with canapes and a full set of alcoholic drinks. For a solo traveler or a couple wanting a drink before heading out, it more than earns the room difference. The main restaurant, Indochine, serves French-Indochinese food in a deep-green-and-wood room with the classic feel of an old French hotel in pre-war Saigon — duck a l'orange and salmon with bearnaise are the dishes to order. Mosaic handles the all-day international buffet, with a breakfast spread that runs from Lao food and pho to fresh croissants, and several reviews rate it on a par with Bangkok hotels. The Plumeria Lobby Lounge does a three-tier afternoon tea at prices friendly enough for non-guests too. Downstairs, the infinity-edge pool is the hotel's most photographed corner, its water running out toward the skyline, with a poolside bar and cabanas alongside. The gym is open 24 hours with a full Technogym fit-out, and Sankara Spa handles massage and treatments that reviewers call skilful and far friendlier on price than Bangkok.
Location and getting there
Crowne Plaza Vientiane sits squarely on Khounboulom Road in the city's business district, a street lined with head offices, banks and major government buildings, close to the Thai embassy and the ministries — which is why business travelers and diplomats put it near the top of their list. From the door it's about a 10-minute walk to Patuxai, the iconic Lao monument modelled loosely on the Arc de Triomphe in Paris. The Mekong and the riverside night market lie roughly 1.5 km away, an easy walk when the weather behaves, though at midday a tuk-tuk or Grab for a dollar or two makes more sense. The Talat Sao morning market and the old temple of Wat Si Saket are within walking range as well. What makes the hotel work for both business and family is the 15-minute drive from Wattay airport (VTE) — land in the morning and you're checked in by lunch — and if you're crossing to Nong Khai on the Thai side, the Thai-Lao Friendship Bridge is only about 25 to 30 minutes away, so it doubles as a destination and a connection point.
Things to know before booking
Straight talk to help you decide. The point that comes up most in reviews is the quiet business-district setting after office hours — Khounboulom Road at night doesn't have the buzz of the Mekong riverfront or Nam Phou, where the restaurants and bars stay open later. If you mean to hit the night market every evening, budget roughly $3 to $6 a day for tuk-tuks there and back. Second, food and drinks in the hotel cost several times what you'd pay outside: the breakfast buffet runs about $17 to $23, while a street pho a few blocks over is $1.50 to $2.50, and some reviews say book room-only and eat out — unless you upgrade to Club Floor, where meals and drinks in the Lounge are included and the maths flips back in your favour. Last is the matter of character — the building is modern and the service is standard IHG, but it doesn't carry the riverside colonial mood many people picture for Vientiane. If you want old-Lao teak houses with pitched roofs, this can feel a little generic — though on cleanliness, steady service and facilities, it still ranks among the best in the city.
Our take
After working through several hundred real reviews, Crowne Plaza Vientiane is the most direct answer to anyone asking "is there an international 5-star in Vientiane?" — yes, and this is genuinely the only one. The three selling points are the infinity-edge pool that's hard to find in Laos, the first Executive Club Lounge in the country that more than covers the room difference, and a business-district location that's 15 minutes from the airport and 10 minutes from Patuxai. If the trip in your head is flying into Wattay, checking in by lunch, meetings in the afternoon, then the pool in the evening before cocktails at the Club Lounge, this is the most complete pick in town. Overall we give it 8.8/10 — best for business travelers, families who value a global-brand standard, and couples who want Vientiane as a comfortable base near the airport. But if you're chasing Mekong colonial charm and a lively night scene, look at the riverside options around Nam Phou instead.
Score Breakdown
Assessed by our editorial team from data and real guest reviews
The Honest Verdict — pros & what to know
- The only IHG 5-star in Laos that delivers the full global-brand standard — IHG One Rewards, a real concierge desk, and the chain's housekeeping consistency throughout.
- An outdoor infinity-edge pool with city views that's genuinely rare in Vientiane, with a poolside bar and cabanas where you can stretch out with a book.
- The first Executive Club Lounge in Laos, up on a high floor — Club Floor guests get all-day coffee, an afternoon tea spread, and free evening canapes and drinks.
- Indochine serves French-Indochinese food in a handsome colonial-style room, backed by Mosaic for the international buffet and the Plumeria Lobby Lounge for afternoon tea.
- A business-district address near the Thai embassy and the ministries, a 15-minute drive from Wattay airport, and about a 10-minute walk to the Patuxai victory monument.
- It sits in a business district that goes quiet after office hours — this isn't the Mekong riverfront or the Nam Phou area where the bars and restaurants run late. For a night out you'll need a tuk-tuk, roughly 5 to 10 minutes each way.
- Food and drinks in the hotel restaurants cost several times what you'd pay outside. The breakfast buffet runs about $17 to $23, while a street pho a few blocks away fills you up for $1.50 to $2.50, and some reviews say room-only plus eating out is the better value.
- The building and setting are modern but lack the riverside colonial character many travelers picture for Vientiane. If you're after a genuinely old-Lao mood, it can feel a touch generic.
Who It’s For
Match Score by travel style
Amenities
Location & Nearby Spots
Things to do near Vientiane
Day tours, attraction tickets and experiences around Vientiane — book ahead on Klook with mobile e-tickets.
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Insider Tips
- If the budget stretches, upgrade to a Club Floor room — the difference is small but it gets you into the Executive Club Lounge for free afternoon tea and evening canapes, which beats paying for meals separately.
- Ask for a high floor facing Patuxai at sunset — the gold-orange city view is a standout, and plenty of reviews single it out.
- Check at booking whether a free Wattay airport shuttle is included; it usually comes with Club Floor packages, but some standard rates charge about $6 each way.