JW Marriott Hotel Quito
by the TopOfHotel team
JW Marriott Quito is a glass-pyramid oasis in the financial district — warm Latin service many reviews call the best on the continent, and a heated pool in a tropical garden that helps you forget you're at 2,850 metres.
JW Marriott Quito is a glass-pyramid oasis in the financial district — warm Latin service many reviews call the best on the continent, and a heated pool in a tropical garden that helps you forget you're at 2,850 metres.
In-Depth Review
Rooms and decor
The hotel has 257 rooms including suites, with starting rooms around 42 square metres — bigger than the usual capital-city standard. They're done in earthy brown-and-beige tones with Ecuadorian artwork on the walls, and the big windows open onto two outlooks: one side faces the peak of Pichincha, the dormant volcano that backs the city, and the other looks over the financial-district towers and their evening lights. High-floor rooms are the prettiest. Beds are soft with thick toppers and good linens, and the marble bathroom comes with a separate tub and shower.
Food and amenities
This is where families and couples fall for the place. The heated outdoor pool sits in a tropical garden and stays warm enough to use even on nights when Quito drops to 10–12°C, with a jacuzzi, cabanas and a cocktail bar alongside. Up a level there's a large spa and a 24-hour fitness center. Three restaurants give you options on lazy days: the Ecuadorian steak spot Bistro Latino, the international La Hacienda, and the Latitud Zero bar. The detail not to miss, though, is the coca tea and oxygen the hotel keeps free in the lobby to help your body adjust to Quito's 2,850 metres — a small touch that says the team here actually gets its guests.
Location and getting there
Picture a clear glass pyramid rising among the tall finance towers of the La Carolina district in central Quito — that's the JW Marriott, and it's the easiest hotel in the city to find. It's in the newer financial district to the north, within a 5-minute walk of Parque La Carolina and the Quicentro shopping center, and it works as a base for the Teleférico cable car up Pichincha or a ride down to the Old Town. The catch is distance: the World Heritage Old Town (Centro Histórico) lies to the south, about 2.8 miles away, so it's a 15-minute Uber or taxi — not a walk. Mariscal Sucre airport (UIO) is roughly 45 minutes by car.
Things to know before booking
Straight talk to help you decide. The biggest thing to weigh is that the Old Town isn't walkable — if your trip is about wandering cobbled lanes and colonial churches every morning, this location may not be your best pick, and you might compare hotels in La Mariscal or in the Centro Histórico itself. Second, in-house prices: food, drinks and the spa run fairly high versus good places nearby, and some reviews suggest eating out or heading to the shops in Quicentro Mall, a 5-minute walk away, for better value. Third, altitude — even with the coca tea and oxygen on hand, a few reviews mention a headache or poor sleep on the first night, so keep day one light and let your body adjust by the pool before taking on the city.
Our take
After reading through a lot of real guest reviews, the JW Marriott Hotel Quito is a flagship that sells best-in-Latin-America service, an iconic glass pyramid, a tropical garden at its core, a heated outdoor pool, and real care for a city sitting at 2,850 metres. It suits travelers using Quito as a base before the Galápagos or the Amazon, business guests meeting in the financial district who want a resort-style wind-down, and luxury families and couples who want everything in one building with warm service. But if the heart of your trip is soaking up the World Heritage old quarter every day, the 15-minute drive to the Old Town may not be the most convenient. Overall we give it 9.0/10 — an oasis that makes you forget you're nearly 3 kilometres above sea level.
Score Breakdown
Assessed by our editorial team from data and real guest reviews
The Honest Verdict — pros & what to know
- The staff service that many reviews call the best in Latin America: they remember your name, set up birthday surprises, and help arrange onward trips to the Galápagos or the Amazon without any fuss.
- The building itself is the city's iconic glass pyramid, and the lobby is set with fresh Ecuadorian rose bouquets changed every day, so it feels relaxed and upscale the moment you walk in.
- A heated outdoor pool in a tropical garden that stays warm even on cold Quito nights, plus a jacuzzi alongside, a 24-hour fitness center, and a large spa.
- Located in the La Carolina financial district within walking distance of Parque La Carolina and the Quicentro shopping center; it works well as a base for the Teleférico cable car up Pichincha or a ride down to the Old Town.
- Starting rooms at about 42 sqm are roomy for the city, with many high-floor rooms facing the Pichincha volcano or the night skyline, soft beds with toppers, and good linens.
- It sits about 2.8 miles from the Old Town (Centro Histórico), so you'll need an Uber or taxi of around 15 minutes to reach the historic center — too far to walk. If your trip is all about soaking up the World Heritage old quarter all day, this location may not be ideal.
- Food and drinks in the hotel restaurants, plus the spa, run fairly high compared with good places in the same area. Some reviews suggest walking out to eat for better value.
- Quito sits at 2,850 metres, and some guests feel the altitude on day one (dizziness, short breath). The hotel provides coca tea and oxygen, but plan to take the first day easy rather than overdo it.
Who It’s For
Match Score by travel style
Amenities
Location & Nearby Spots
Things to do near Quito
Day tours, attraction tickets and experiences around Quito — book ahead on Klook with mobile e-tickets.
See activities in QuitoAffiliate link — we may earn a commission at no extra cost to you.
Insider Tips
- Ask for a high floor facing the Pichincha volcano — you wake to the peak against a clear sky, and it's quieter than the side along Av. Orellana.
- Don't push too hard on day one: grab the coca tea in the lobby and sit by the pool to let your body adjust to the 2,850 m altitude before heading out to explore.
- Use the concierge to set up day trips to Mitad del Mundo (the equator line), Otavalo Market, or an onward Galápagos trip — reviews agree the team arranges these well and reliably.